Samsung Further Expands After-market Services to Teleplan
AMSTERDAM, October 9, 2012
AMSTERDAM, October 9, 2012 /PRNewswire/ --
Samsung (Horizon Line) Set-top Boxes are Serviced by Teleplan
Samsung, the global leader in semiconductor, telecommunications, digital media
and digital convergence technologies, has chosen Teleplan to manage the entire
after-market services of its set-top box line " Horizon ", the revolutionary
media and entertainment platform which will transform the way customers watch
TV and enjoy multimedia content.
Samsung, together with Liberty Global, indicated that Teleplan's geographical
service network, technical knowledge of servicing set-top boxes and service
quality were the catalysts of the selection. The already proven relationship
with Teleplan in the service area of Samsung's mobile and smartphone segment
was another driving force in the decision-making process. "An innovative
product like our Horizon set-top box goes hand in hand with first-in-class,
innovative after-market services guaranteeing our customers excellent services
and a great brand experience," commented Arjan Leget, Service Manager at
"This is a great example of how we build and enhance existing business
relationships into other commodities we serve on a global level. We are proud
to receive Samsung's trust and are dedicated to delivering a service quality
beyond their brand promise," further commented Patrick Ring, Chief Sales &
Marketing Officer at Teleplan.
Teleplan International N.V. Teleplan International N.V. is one of the leading
global providers of high-tech, end-to-end after-market services and provides
total lifecycle care solutions for the world of Computers, Communications and
Consumer Electronics ("3Cs"). The lifecycle care concept ranges from simple
repairs to the most sophisticated technological and electronic solutions.
Headquartered in Amsterdam/Schiphol, the Netherlands, Teleplan currently
operates from 24 sites in Europe, North America, Asia and Australia with
approximately 5,300 employees.
For further information please visit: http://www.teleplan.com .
Samsung Electronics Co., Ltd. is a global leader in semiconductor,
telecommunication, digital media and digital convergence technologies with
2011 consolidated sales of US$143.1 billion. Employing approximately
206,000 people in 197 offices across 72 countries, the company operates two
separate organizations to coordinate its nine independent business units:
Digital Media & Communications, comprising Visual Display,
Mobile Communications, Telecommunication Systems, Digital Appliances, IT
Solutions, and Digital Imaging; and Device Solutions, consisting of Memory,
System LSI and LED. Recognized for its industry-leading performance across a
range of economic, environmental and social criteria, Samsung Electronics was
named the world's most sustainable technology company in the 2011 Dow Jones
Sustainability Index. For more information, please visit
Liberty Global is the leading Liberty Global is the leading international
cable company with operations in 13 countries, connecting people to the
digital world and enabling them to discover and experience endless
possibilities. Its market-leading television, broadband Internet, and
telephony services are provided through next-generation networks and
innovative technology platforms that connect 20 million customers who
subscribe to 34 million services as of June 30, 2012. Liberty Global's
consumer brands include UPC,
Unitymedia, Kabel BW, Telenet, and VTR. The operations also include
Chellomedia, its content division, UPC Business, the commercial services
division and Liberty Global Ventures, its investment fund.
Contact: Teleplan International N.V., Monika Collée, Corporate Director
Communications, Tel: +31-85-273-3681, e-mail: firstname.lastname@example.org
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