American Express Meetings & Events and Cvent to Launch Integrated Solution for Meetings Sourcing and Management

  American Express Meetings & Events and Cvent to Launch Integrated Solution
  for Meetings Sourcing and Management

  Custom Web Portal, Meetings Estimator Tool, Mobile Apps, and More Provide
       Customers with Comprehensive Data and an Easier User Experience

Business Wire

NEW YORK & MCLEAN, Va. -- October 09, 2012

American Express Meetings & Events, a leading full-service global meetings and
events management provider, and Cvent, a top meetings technology company,
announced today an agreement to offer an integrated service and technology
solution for the management of meetings and events. This agreement extends the
companies’ existing relationship, under which American Express Meetings &
Events’ global team is now using Cvent’s Supplier Network, to one where Cvent
is also developing a set of customized tools and capabilities that can help
American Express Meetings & Events clients more effectively and easily manage
their meetings and events investments.

This expanded relationship launches in November with a meeting planning web
portal customized by Cvent for American Express Meetings & Events clients.
This web portal will include such features as a centralized calendar; a
Meeting Requestor tool to help automate meetings sourcing; and a Request
History tool, which provides a database of past meeting requests. American
Express Meetings & Events clients also will have limited-time exclusive access
to Cvent’s Meeting Cost Estimator. Additional online tools and enhancements
aimed at improving meetings management and the experience of planners and
event attendees are expected to launch in the coming months. American Express
Meetings & Events customers also will be able to take advantage of Cvent’s
event-specific mobile applications, which give meeting attendees easy access
to information like event schedules, venue floor plans, and the ability to
message and connect with other attendees.

“This collaboration between our best-in-class meetings and expense management
services and Cvent’s cutting-edge and intuitive technology brings even more
extensive capabilities to our existing MEETINGS EXPERT solution,” said Issa
Jouaneh, Vice President and General Manager, American Express Meetings &
Events. “Organizations have different needs and objectives when it comes to
managing their meetings, but regardless of whether a client has an established
Strategic Meetings Management program or are managing meetings on an
individual basis, there continues to be opportunity to activate levers for
increased control, insight, and cost savings. This integrated solution
provides a strong and flexible foundation of service and technology to address
those diverse needs.”

“We believe that Cvent joining forces with American Express Meetings & Events
is a game-changer for the industry,” said Chuck Ghoorah, Co-Founder and
Executive Vice President, Sales and Marketing, Cvent. “By marrying their
service offering with our comprehensive and easy-to-use online technology, we
will help our clients save time and money through both an improved user
experience and access to more insightful information, as well as through
increased adoption. With more scale, clients can gain greater overall
flexibility while maintaining the same high-quality service and support.”

More details regarding some of the tools comprising the web portal are
described below. Stay tuned for more exciting developments to come.

  *Meeting Requestor: enables a client to initiate a request for
    sophisticated meetings directly from the portal.
  *Request History: allows a client to access all prior requests, see the
    status of those requests, and clone requests.
  *Meeting Cost Estimator: before a proposal is submitted, itemizes a budget
    for a future meeting based on historical data. American Express Meetings &
    Events clients will have exclusive access to this feature for six months
    after it is launched in November 2012.

For further information about this integrated offering, please visit American
Express Meetings & Events at or Cvent at

About American Express Meetings and Events

American Express Meetings & Events, a division of American Express Global
Business Travel, offers longstanding experience, expertise and leading
capabilities spanning program implementation to budget optimization to deliver
powerful meetings and events experiences for clients. The team is comprised of
more than 1000 employees world-wide focused on meetings and events sourcing,
planning, contract negotiations, budgeting, expense management, reporting and
benchmarking, combined with strategic counsel and integration of leading
technology. This end-to-end approach focuses on creating visibility, driving
savings and enabling effective meeting experiences.

With more than 40 years in the industry and an in-market presence in over 50
countries, American Express Meetings & Events is uniquely positioned to manage
meetings and events locally, regionally, internationally and across the globe.
American Express Meetings & Events works with market leaders to enhance its
offering to clients. To learn more about the services offered by American
Express Meetings & Events, visit

About American Express Global Business Travel

Positioned at the intersection of commerce and travel, American Express Global
Business Travel offers its customers a comprehensive network, dependability,
and deep insights to help move people and businesses forward.American Express
Global Business Travel provides leading travel solutions, integrated
consulting services, proprietary research, and end-to-end meetings and events
capabilities. These innovative offerings enable clients to optimize the return
on their travel and meetings investments. Learn more at

American Express Global Business Travel is part of one of the world’s largest
travel agency networks with locations in over 140 countries worldwide. Total
travel sales volume processed in 2011 was $29.3 billion, including
consolidated volume and non-consolidated volume processed through joint
ventures and its partner network.

American Express is a global services company, providing customers with access
to products, insights and experiences that enrich lives and build business
success. Learn more at and connect with us on,,,, and

Key links to products and services: charge and credit cards, business credit
cards, travel services, gift cards, prepaid cards, merchant services, business
travel, and corporate card

About Cvent

Founded in 1999, Cvent is the world's largest meetings and event management
technology company and has over 1,000 employees worldwide. Cvent offers
web-based software for online event registration, meeting site selection,
event management, mobile apps for events, e-mail marketing, and web surveys,
and helps over 10,000 clients in 90 countries manage hundreds of thousands of
events, surveys and e-mail campaigns. The company has processed over $2
billion in online payments and has managed over 30 million event registrations
and survey responses for its clients. Cvent's client base ranges from small
non-profits to large corporations, and includes over 30 companies from the
Fortune 100. For more information, please visit


For American Express
Erica Rose, 212-640-2265
For Cvent
Blake Rouhani, 571-765-5251
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