Standard Life accelerates claims processing with TELUS Health eClaims solution
Paperless option enables participating healthcare specialists to
electronically submit claims at the point-of-care on behalf of clients
MONTREAL, Oct. 9, 2012 /CNW/ - TELUS Health entered into an agreement with
Standard Life today that will reduce out-of pocket expenses for plan members,
decrease time spent processing insurance paperwork for care providers and
streamline the reimbursement process. The TELUS Health eClaims web portal is a
simple, practical and faster way to submit electronic claims as it allows
participating healthcare providers across Canada, such as physiotherapists,
chiropractors,visioncare providers,as well as acupuncturists, massage
therapists and naturopathic doctors in certain provinces to submit them
directly on behalf of patients at their point-of-care.
Standard Life is integrating TELUS Health's eClaims service into its advanced
TELUS Health Multi-Benefit Claims Management (MBCM) platform. This powerful,
intelligent, rule-based adjudication engine enables Standard Life to benefit
from the full potential of eClaims, which includes strict monitoring of the
claim adjudication process, less manual intervention, increased service
quality and significant improvement in terms of operational efficiency for
"We, at Standard Life, are committed to listening and responding to our
customers, and providing products and services that exceed their
expectations," said Jacques Latour, Vice-President, Sales, Group Insurance,
Standard Life. "The TELUS Health eClaims service and the integrated
next-generation adjudication platform allows us to offer our plan members and
our plan sponsors an easy-to-use service that simplifies and accelerates the
claim submission process for everyone."
"TELUS Health invests heavily in the development of our product portfolio to
drive efficiencies across the entire claims process and reduce manual
interventions so healthcare providers can spend more time providing the best
possible care to their patients," said Luc Vilandré, Vice President, Health
Benefits Management, TELUS Health. "Standard Life will be one of the first to
benefit from the full potential of TELUS Health's eClaims solution due to its
integration with the TELUS MBCM adjudication engine, allowing for real-time
claims adjudication capabilities and optimal operational efficiency while
ensuring the flexibility to incorporate new features and functionalities."
TELUS is a leader in Canada's claims and benefits management sector, providing
drug claims processing for 11 million Canadians. TELUS Health eClaims,
launched in 2010, has experienced rapid adoption by the extended healthcare
community with more than 12,000 providers now on board.
The Standard Life Assurance Company of Canada (Standard Life) offers a wide
range of benefits and plan types to suit the needs of both employers and
employees across Canada. They include health, dental and drug plan solutions,
health spending accounts, travel assistance, flex solutions and multinational
pooling. It also offers integrated solutions to prevent and manage employees'
disabilities and facilitate their return to work.
About TELUS Health
TELUS Health is a leader in telehomecare, electronic medical and health
records, consumer health, benefits management and pharmacy management. TELUS
Health gives health authorities, providers, physicians, patients and consumers
the power to turn information into better health outcomes. For more
information about TELUS Health, please visit telushealth.com.
TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company
in Canada, with $10.6 billion of annual revenue and 12.8 million customer
connections including 7.4 million wireless subscribers, 3.5 million wireline
network access lines, 1.3 million Internet subscribers and 595,000 TELUS TV
customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS
provides a wide range of communications products and services including
wireless, data, Internet protocol (IP), voice, television, entertainment and
In support of our philosophy to give where we live, TELUS, our team members
and retirees have contributed more than $260 million to charitable and
not-for-profit organizations and volunteered 4.2 million hours of service to
local communities since 2000. Fourteen TELUS Community Boards lead TELUS'
local philanthropic initiatives. TELUS was honoured to be named the most
outstanding philanthropic corporation globally for 2010 by the Association of
Fundraising Professionals, becoming the first Canadian company to receive this
prestigious international recognition.
For more information about TELUS, please visit telus.com.
For media inquiries, contact:
Donna Ramirez TELUS Media Relations 416-320-9309 email@example.com
SOURCE: TELUS Corporation
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