Standard Life accelerates claims processing with TELUS Health eClaims solution

Standard Life accelerates claims processing with TELUS Health eClaims solution 
Paperless option enables participating healthcare specialists to 
electronically submit claims at the point-of-care on behalf of clients 
MONTREAL, Oct. 9, 2012 /CNW/ - TELUS Health entered into an agreement with 
Standard Life today that will reduce out-of pocket expenses for plan members, 
decrease time spent processing insurance paperwork for care providers and 
streamline the reimbursement process. The TELUS Health eClaims web portal is a 
simple, practical and faster way to submit electronic claims as it allows 
participating healthcare providers across Canada, such as physiotherapists, 
chiropractors,visioncare providers,as well as acupuncturists, massage 
therapists and naturopathic doctors in certain provinces to submit them 
directly on behalf of patients at their point-of-care. 
Standard Life is integrating TELUS Health's eClaims service into its advanced 
TELUS Health Multi-Benefit Claims Management (MBCM) platform. This powerful, 
intelligent, rule-based adjudication engine enables Standard Life to benefit 
from the full potential of eClaims, which includes strict monitoring of the 
claim adjudication process, less manual intervention, increased service 
quality and significant improvement in terms of operational efficiency for 
Standard Life. 
"We, at Standard Life, are committed to listening and responding to our 
customers, and providing products and services that exceed their 
expectations," said Jacques Latour, Vice-President, Sales, Group Insurance, 
Standard Life. "The TELUS Health eClaims service and the integrated 
next-generation adjudication platform allows us to offer our plan members and 
our plan sponsors an easy-to-use service that simplifies and accelerates the 
claim submission process for everyone." 
"TELUS Health invests heavily in the development of our product portfolio to 
drive efficiencies across the entire claims process and reduce manual 
interventions so healthcare providers can spend more time providing the best 
possible care to their patients," said Luc Vilandré, Vice President, Health 
Benefits Management, TELUS Health. "Standard Life will be one of the first to 
benefit from the full potential of TELUS Health's eClaims solution due to its 
integration with the TELUS MBCM adjudication engine, allowing for real-time 
claims adjudication capabilities and optimal operational efficiency while 
ensuring the flexibility to incorporate new features and functionalities." 
TELUS is a leader in Canada's claims and benefits management sector, providing 
drug claims processing for 11 million Canadians. TELUS Health eClaims, 
launched in 2010, has experienced rapid adoption by the extended healthcare 
community with more than 12,000 providers now on board. 
The Standard Life Assurance Company of Canada (Standard Life) offers a wide 
range of benefits and plan types to suit the needs of both employers and 
employees across Canada. They include health, dental and drug plan solutions, 
health spending accounts, travel assistance, flex solutions and multinational 
pooling. It also offers integrated solutions to prevent and manage employees' 
disabilities and facilitate their return to work. 
About TELUS Health 
TELUS Health is a leader in telehomecare, electronic medical and health 
records, consumer health, benefits management and pharmacy management. TELUS 
Health gives health authorities, providers, physicians, patients and consumers 
the power to turn information into better health outcomes. For more 
information about TELUS Health, please visit 
About TELUS 
TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company 
in Canada, with $10.6 billion of annual revenue and 12.8 million customer 
connections including 7.4 million wireless subscribers, 3.5 million wireline 
network access lines, 1.3 million Internet subscribers and 595,000 TELUS TV 
customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS 
provides a wide range of communications products and services including 
wireless, data, Internet protocol (IP), voice, television, entertainment and 
In support of our philosophy to give where we live, TELUS, our team members 
and retirees have contributed more than $260 million to charitable and 
not-for-profit organizations and volunteered 4.2 million hours of service to 
local communities since 2000. Fourteen TELUS Community Boards lead TELUS' 
local philanthropic initiatives. TELUS was honoured to be named the most 
outstanding philanthropic corporation globally for 2010 by the Association of 
Fundraising Professionals, becoming the first Canadian company to receive this 
prestigious international recognition. 
For more information about TELUS, please visit 
For media inquiries, contact: 
Donna Ramirez TELUS Media Relations 416-320-9309 
SOURCE: TELUS Corporation 
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CO: TELUS Corporation
ST: Quebec
-0- Oct/09/2012 14:53 GMT
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