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Raytheon studies intelligence analysts' tradecraft to learn more about decision-making process

    Raytheon studies intelligence analysts' tradecraft to learn more about
                           decision-making process

Company works with Penn State University on analyst research during a
scenario-based gaming exercise

PR Newswire

GARLAND, Texas, Oct. 8, 2012

GARLAND, Texas, Oct. 8, 2012 /PRNewswire/ -- Raytheon Company (NYSE: RTN) has
created a scenario-based gaming exercise to study in depth the intelligence
analyst's tradecraft to ultimately help analysts produce the best intelligence
products and streamline workflows.

"One way to think of this is that we are analyzing the analysts," said Karen
Ebling, analytics strategy director for Raytheon's Intelligence and
Information Systems (IIS) business. "We are conducting research to help the
government look more closely at both the critical and creative modes of
thought within the analyst tradecraft. Our end goal is to enable analysts to
produce the best products possible."

User-Centric Analytics Grand Challenge

Called the User-Centric Analytics Grand Challenge, Raytheon data scientists
and engineers use instrumented software tools to assess the analytic process
and to recommend approaches. This process – backed with scientific rigor –
gains quality improvements and helps to find efficiencies for intelligence and
defense customers.

The cognitive researchers are using a gaming concept along with Raytheon data
and analytic software to reproduce a day-in-the-life of analyst teams. The
objective is to help the teams learn what they can do to build on their
day-to-day productivity and product quality by closely studying how they make

Penn State University has provided complex data sets based on real scenarios
to support the exercise.

"We created unclassified, high-fidelity physical and soft data sets based on
real information over a two-year period," said Dr. David Hall, dean of the
Penn State College of Information Sciences and Technology and a former
Raytheon employee.

Jake Graham, a retired U.S. Marine Corps colonel, is professor of practice and
director of the Center for Network-Centric Cognition and Information Fusion.
He leads the team that has supported Grand Challenge. "We brought realism to
the exercise using plausible data messages and storylines in miniature
vignettes," Graham said.  

Former intelligence analysts who now work for Raytheon, and current analysts
serving in the reserve component, are participating in the first phases of the
exercise. Later stages of the study will include exercise engagements with
government analysts.

"We have been working shoulder to shoulder with our intelligence analysts for
decades," Ebling said. "This research is an extension of our commitment to
deepen our understanding of our customers, their mission data, and how they
work, so we can continue to provide them the best analytics solutions."

As each phase of the Grand Challenge concludes, Hall said the university plans
to build on the findings to contribute to continued research and teaching at
the university in reasoning, analysis and decision making.

About Raytheon

Raytheon Company, with 2011 sales of $25 billion and 71,000 employees
worldwide, is a technology and innovation leader specializing in defense,
homeland security and other government markets throughout the world. With a
history of innovation spanning 90 years, Raytheon provides state-of-the-art
electronics, mission systems integration and other capabilities in the areas
of sensing; effects; and command, control, communications and intelligence
systems, as well as a broad range of mission support services. Raytheon is
headquartered in Waltham, Mass. For more about Raytheon, visit us at and follow us on Twitter @Raytheon.

Media Contact
Kristin Patterson Jones 

SOURCE Raytheon Company

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