Mobile Telepresence Adds Fuel To Race For Same-Day Delivery
On-Demand Personal Assistance Patent Could Open New Frontier in E-Commerce
LOS ANGELES, Sept. 18, 2012
LOS ANGELES, Sept. 18, 2012 /PRNewswire/ --Consumeron, a startup billing
itself as a "personal assistance on demand" delivery service, announced that
the U.S. Patent and Trademark Office has issued patent number 8,244,594,
covering its method for the remote acquisition and delivery of goods. A key
claim is the inclusion of real-time video inspection, in which mobile delivery
agents use point-of-view video streaming devices to transmit images and video
to a customer, allowing for "remote inspection of goods."
Consumeron's system connects consumers with a network of hyperconnected
"grabbers" (in essence, roving personal assistants) in a given city. Using an
internet-connected device, customers can select a nearby grabber to deliver
goods and complete tasks, with deliveries targeted within 50 minutes.Using
telepresence over 4G networks and GPS, users will be able to see what the
grabber sees in real time, communicate directly, and see his or her location.
Inventor and CEO Mark B. Barron filed the patent application in August 2009,
after conceptualizing it years prior while gathering materials at Home Depot
for his property management firm. "It hit me that my time could be better
spent," Barron explained. "All this time wasted on menial tasks makes society
less productive, when so many who people need jobs could do these things
instead. It would be a win-win."
According to the patent, the user, once registered, requests what they want
and from where they want it. That request is routed to either the nearest
available agent or a customer-selected one, after viewing their availability
and locations on a map. The agent then proceeds to the requested location,
with GPS tracking and providing navigational information to the delivery
agent. At the destination, the real-time video streaming device can allow for
remote inspection of goods by the customer. Once approved by the customer,
the agent acquires and delivers the goods, with the customer again provided
location data and estimated time of arrival. The system is optimized to
calculate the most efficient use of agents based on the remote location and
delivery site; users can also establish working relationships with favorite
agents and select them based on areas of expertise.
"We're so advanced in some areas but backwards in others. Today, when you
need something, you have to go get it yourself. The most important part of
delivery - the last mile - hasn't really evolved at all," said Barron,
referring to the final leg in delivering goods to a consumer. "To be able to
get anything you need when you need it is just common sense."
Both large companies and startups alike have rushed into the same-day delivery
space. Amazon.com, eBay, and Google either are or are widely believed to be
building same-day delivery systems. Startups like TaskRabbit, Zaarly, Exec,
Postmates, and Done all connect consumers with de-facto personal assistants,
who complete tasks and run errands same-day. UK's Shutl even received backing
from UPS recently, hinting that big logistics companies are carefully watching
how the same-day race unfolds.
Recent technological breakthroughs in wireless communication, mobile
telepresence, and head-mounted computing make such a system feasible, and
could provide the means through which a consumer can remotely see what their
grabber sees. With barcode-scanning and visual search technology, a grabber's
head-mounted camera can also be used to instantaneously provide product
information. For example, a barcode scanned at a store with the camera could
display nutrition facts and more for the user.
According to Barron, recent startups in the last mile space can only achieve
limited success without the power of live mobile telepresence, the core of
Consumeron's intellectual property. "Shoppers don't always know exactly what
they want, and you can't search a store's shelves online," says Barron.
"Consumeron could open up a world of options, and finally bridge the worlds
of online shopping and brick-and-mortar retail."
Consumeron, LLC, founded in 2009, is a division of the CapitalCrew
Organization. Its Public Transportation Safety International, established in
1993, designed and distributes the S-1 GARD Dangerzone Deflector for transit
buses and the MDZ Shield for school buses, both of which are installed on
fleets in major cities worldwide. Its real estate venture Regent 1 Properties
has holdings in Bel-Air, Beverly Hills and other prominent areas in Southern
California. For more information, visit www.consumeron.com or contact Will
Riley at firstname.lastname@example.org.
Contact: Will Riley, Consumeron, +1-213-689-9015, email@example.com
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