Infonetics: Telenor, Vodafone and TDC Edge Ahead of BT as EMEA’s Top Hosted Business VoIP Providers

  Infonetics: Telenor, Vodafone and TDC Edge Ahead of BT as EMEA’s Top Hosted
  Business VoIP Providers

Business Wire

CAMPBELL, Calif. -- August 07, 2012

Market research firm Infonetics Research released excerpts from its annual
EMEA Business VoIP Services Leadership Scorecard, which analyzes and ranks the
top service providers in the hosted IP PBX/IP Centrex market in EMEA (Europe,
the Middle East, and Africa).

ANALYST NOTE

“Competitive, incumbent, and mobile operators across Europe, Africa, and the
Middle East continue to launch and enhance VoIP services for their business
customers, with a notable shift toward mobile solutions and unified
communications,” notes Diane Myers, principal analyst for VoIP and IMS at
Infonetics Research.

Myers adds: “The leaders of our 2012 EMEA hosted VoIP scorecard – Telenor,
Vodafone, and TDC – all offer strong mobile or FMC capabilities as part of
their hosted VoIP services. These offerings are particularly compelling to
small businesses that rely only on mobile phones without sacrificing
business-class features. ”

EMEA BUSINESS VOIP SCORECARD HIGHLIGHTS

  *Telenor, Norway’s incumbent fixed line operator and leading mobile
    carrier, takes the lead from BT as the top hosted VoIP provider in EMEA,
    scoring 30.7 out of 35 in Infonetics’ 2012 business VoIP scorecard
  *Vodafone, which tied BT for the top spot in Infonetics’ 2011 EMEA business
    VoIP scorecard, ranks 2nd this year, with a high score of 29.9
  *All of the hosted VoIP providers on Infonetics’ top 10 list receive high
    marks for financial stability, service capabilities, and support options
  *Fewer than 6 points separate the #1- and #10-ranked providers
  *A strong and growing group of providers across Western and Eastern Europe
    and Africa closely follows the top 10 EMEA hosted VoIP service providers

SCORECARD SYNOPSIS

Infonetics’ annual EMEA Business VoIP Services Leadership Scorecard identifies
service providers currently leading the hosted VoIP/IP Centrex markets and
those best positioned to succeed long-term. The matrix rankings are based on
criteria such as installed base of lines or seats, financial stability, market
strategy, service capabilities, and support options. Service providers ranked
in Infonetics’ 2012 EMEA VoIP scorecard include Bezeq, BT, KPN, Orange, SFR,
T-Systems, TDC, Telefónica O2, Telenor, and Vodafone. Infonetics published a
North America Business VoIP Service Leadership Scorecard in May (excerpts at
http://bit.ly/JYWOhP). To buy the scorecards, contact Infonetics Sales:
http://www.infonetics.com/contact.asp.

UPCOMING SERVICE PROVIDER VOIP RESEARCH

Download prospectuses, tables of contents, highlights, etc. at
http://www.infonetics.com/login (see SERVICE PROVIDER VOIP AND IMS).

  *Service Provider VoIP & IMS Equipment & Subscribers Market Share &
    Forecast
  *VoIP & UC Services & Subscribers Market Share & Forecast
  *UC Deployment Strategies: North American Enterprise Survey
  *SBC Deployment Strategies: Global Service Provider Survey

UPCOMING ENTERPRISE VOICE, VIDEO, AND UC RESEARCH

Download prospectuses, tables of contents, highlights, etc. at
http://www.infonetics.com/login (see ENTERPRISE VOICE, VIDEO, AND UNIFIED
COMMUNICATION).

  *Enterprise UC, VoIP & TDM Equipment Market Share & Forecast
  *Enterprise Telepresence & Video Conferencing Equipment Market Share &
    Forecast
  *Enterprise Session Border Controllers (SBCs) Market Share & Forecast

RELATED NEWS

  *Infonetics’ latest enterprise and carrier VoIP/video/UC research brief:
    http://bit.ly/N9EDqE
  *Cracks appearing in immersive telepresence; overall video conferencing
    still growing
  *Comcast, Verizon top Infonetics Business VoIP Services Scorecard for North
    America
  *Voice over LTE gaining momentum; 300k VoLTE subscribers by year's end
  *LTE is top driver for IMS deployments, IMS operator survey shows
  *First VoLTE equipment spending buoys carrier VoIP in 1Q12; Alcatel-Lucent
    doubles share
  *Few bright spots in 1Q12 enterprise voice equipment market; Cisco, Avaya
    battle it out
  *Enterprise session border controller (SBC) market up 60% as SIP trunking
    adoption grows
  *VoIP services market growing strong as businesses seek flexibility, easier
    management
  *$22 billion to be spent on videoconferencing and telepresence over the
    next 5 years

INFONETICS IS HIRING

Infonetics is expanding rapidly and is looking to hire more analysts,
including a senior Industry Analyst: Mobile and Home Networking Devices;
Market Analyst: Enterprise VoIP; Market Research Manager; and more. See
http://bit.ly/jmXOYO for job descriptions.

TO BUY REPORTS, CONTACT SALES:

N. America (West), Asia, Latin America: Larry Howard, larry@infonetics.com, +1
408-583-3335

N. America (East), Texas, Midwest: Scott Coyne, scott@infonetics.com, +1
408-583-3395

Europe, Middle East, Africa: George Stojsavljevic, george@infonetics.com, +44
755-488-1623

Japan, South Korea, China, Taiwan: http://www.infonetics.com/contact.asp

Infonetics Research (www.infonetics.com) is an international market research
and consulting firm serving the communications industry since 1990. A leader
in defining and tracking emerging and established technologies in all world
regions, Infonetics helps clients plan, strategize, and compete effectively.

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Contact:

Infonetics Research
Diane Myers, +1 408-583-3391
Principal Analyst, VoIP and IMS
diane@infonetics.com
Twitter: @dianemyers
 
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