Seven Corners Achieves Zero Downtime to Support Travelers Around the
Clock With Cisco and NetApp FlexPod
IT Transformation Enables Seven Corners to Reduce the Time to Process
Claims by 98% in the First Eight Months of Deployment
SUNNYVALE, CA -- (Marketwire) -- 06/14/12 -- Travelers today move
around the world quicker than ever before. To keep up, travel
insurance companies need a reliable IT infrastructure with zero
downtime to provide customers with travel support and insurance
24/7/365. Seven Corners, Inc., one of the most experienced
international travel insurance and specialty benefit companies in the
industry, turned to the FlexPod(R) data center platform, a pretested
data center solution built on a flexible, scalable shared
infrastructure designed collaboratively by Cisco and NetApp (NASDAQ:
NTAP) to efficiently scale to meet a world of travelers' needs.
Seven Corners has over 170 permanent employees located in the
midwest, and roughly 10,000 agents and 900 brokers worldwide. Until
recently, the IT department was limited in its capabilities by an
aging infrastructure that caused outages and by recovery costs
approaching $3,000 daily just to maintain 24/7 operations. The
company needed a cost-effective solution, and fast.
Chief Information Officer George L. Reed II turned to Netech, a
leading provider of IP-based integration services, for a solution
that would make IT a strategic part of Seven Corners' aggressive
growth plan. Netech suggested a FlexPod solution that combines the
best of NetApp(R), Cisco(R), and VMware(R) solutions to deliver
immediate engineering value with scalability and configuration
flexibility to enable all phases of Seven Corners' strategic plan.
Seven Corners Goes further, faster with FlexPod
-- Zero downtime delivers 8-month ROI: By successfully reducing an
average of 12 daily outages across Seven Corners' core physical
servers to 0, the company realized roughly $750,000 annual savings in
the first eight months of deployment.
-- More effective claims: Employees in the Claims Department can now work
remotely, resulting in no lost time during severe weather. In
addition, the faster systems cut the time it takes to process a claim
from 15-20 minutes to roughly 15-20 seconds.
-- Capacity savings: Seven Corners was able to reduce usage to 60% less
storage, the equivalent of a year's worth of new capacity for the
organization. The extra space allowed the company to expedite the next
two phases of the project, including deploying a virtual desktop
environment approximately two years earlier than planned.
-- Staff and IT resource savings: In the first three months of deploying
the new solution, the percentage of IT dollars spent on break-fix
dropped from 80% to 16% and the staff required to support the IT
infrastructure was reduced by 40%. The saved resources enable staff to
do more with less across the company.
-- Peter Howard, Senior Director, Data Center Alliances, NetApp
"Providing high-quality travel insurance and benefits services is
Seven Corners' mission, and key to making this happen is their ability
to meet growing traveler requirements for the latest in technology
tools. With an IT foundation built on FlexPod, they are now able to
achieve greater IT and cost efficiencies that allow them to scale
quickly and easily so they can focus on IT being an integral part of
helping to grow the business."
-- George L. Reed II, Chief Information Officer, Seven Corners, Inc.
our business, where customers are clamoring for new services, time to
market determines which company gets the business -- typically the
first to deliver wins 60% of the revenue. The agility and flexibility
we've gained from FlexPod helps us deliver products faster, quickly
identify and reduce losses on unproductive programs, and rapidly
capitalize on successes."
-- Learn more about how Seven Corners is driving business forward with
-- Watch the NetApp Today interview with Seven Corners:
-- Learn more about NetApp and Cisco's FlexPod Expanded Architecture:
-- Read more about how Seven Corners' George L. Reed II, PMP, Chief
Information Officer, was awarded NetApp's Visionary Leadership Award
in the 2011 NetApp Innovation Awards:
-- Connect with NetApp experts and storage enthusiasts on the NetApp
-- Follow George Reed on Twitter: www.twitter.com/glreedii
-- Follow NetApp on Twitter: www.twitter.com/NetApp
-- Join NetApp on Facebook: www.facebook.com/NetApp
-- View NetApp videos on YouTube: www.youtube.com/NetAppTV
-- Connect with NetApp on LinkedIn:
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