Acer Educare Helps Schools Maximize Their Technology Budgets
Options for Battery Replacements, Protection for Dropped Notebooks,
On-Site Service and Two-Way Shipping Are Sure to Please School IT
SAN JOSE, CA -- (Marketwire) -- 05/07/12 -- Acer America today
launched Educare, a unique portfolio of service offerings that
extends the life of technology in the classroom and maximizes
schools' return on their IT investments. Designed exclusively for
education customers, Acer Educare targets the specific needs of
resource-constrained schools, delivering value-added services like
battery replacements for heavily used notebooks and tablets, extended
warranty and accidental damage coverage, and two-way freight for
"Acer has a strategic focus on the education market and we designed
the Educare program based on direct feedback from schools about their
main points of pain in the IT arena," said Richard Black, director of
commercial marketing for Acer America. "Schools today are asked to
stretch their dollars further than ever and they typically have
limited IT support for diagnosing and repairing problems. Based on
this, we've developed a suite of services exclusively for educators
that extends the length of warranty support, covers accidental
damage, replaces highly taxed components, and provides options for
on-site or depot repair."
The Acer Educare portfolio includes the following options:
-- Warranties for new Acer notebooks, tablets and netbooks can be
upgraded including three years of accidental damage protection, which
is particularly critical for mobile products being used by children.
If a student drops the notebook or spills a drink on it, Acer will
repair or replace it, protecting the school's investment. When these
products need to be sent to a service center for repair, two-way
shipping is included. Also, because battery life diminishes over time,
batteries can be replaced up to once per year, so it will perform as
well on a full charge in year three as it did in the first year. This
service is available now for $179.99 (ESP -- estimated street price)
for new tablets and netbooks and at $219.99 (ESP) for new TravelMate
-- Educare also offers enhanced coverage for new Acer projectors, another
popular line of products with education customers. This program
includes a three-year warranty extension including two-way shipping
for repairs to be done at an Acer service center. While the
industry-standard warranty on a projector's light bulb is 90 days, the
three-year warranty also covers bulb replacement. This bundle is
available now for $99.99 (ESP).
-- Acer Educare includes options for new Acer desktop PCs with two
additional years of warranty coverage, on-site service and two-way
shipping, so the PC is covered whether the school prefers to bring a
technician to campus for repairs or ship it to a depot for service.
This service is available now for $89.99 (ESP).
"Acer Educare directly addresses the main challenges we face with
managing technology in our classrooms," said Randy Schmidt,
technology director, Miami Valley Career Technology Center, Ohio.
"Acer's enhanced service program for schools will allow us to get
more use out of our IT purchases while also making it painless and
convenient to coordinate needed repairs."
Since its founding in 1976, Acer has achieved its goal of
breaking barriers between people and technology. Globally, Acer ranks
No. 2 for notebook PCs.(1) A profitable and sustainable Channel
Business Model is instrumental to the company's continuing growth,
while its multi-brand approach integrates Acer, Gateway, Packard
Bell, and eMachines brands in worldwide markets. Acer designs
environmentally friendly products and has established a green supply
chain through collaboration with suppliers. Acer is proud to be a
Worldwide Partner of the Olympic Movement, including supporting the
Vancouver 2010 Olympic Winter Games and London 2012 Olympic Games.
The Acer Group employs 8,000 people across the globe. Revenues for
2011 reached US$15.7 billion. Visit www.acer-group.com for more
Copyright 2012 Acer America Corp. All rights reserved. Acer and the
Acer logo are registered trademarks of Acer Inc. Other trademarks,
registered trademarks, and/or service marks, indicated or otherwise,
are the property of their respective owners.
Limited warranties and service agreements apply. May not be available
in all locations.
1. Source: Gartner data, FY 2011.
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