is Relatively Low Among U.S. Adults as Compared to Discount Programs for Seniors Of Those Respondents Who Have Signed Up for a Discount Drug Card, the Majority Are Satisfied With Their Card Experience ROCHESTER, N.Y., Jan. 28 /PRNewswire/ -- While nearly two-thirds (65%) of U.S. adults have heard of prescription drug discount cards for seniors that cover drugs from many different companies, there is relatively low awareness of prescription drug programs that assist lower income adults with the costs of medication. Only one-third (32%) of all adults have heard of patient assistance programs offered by some pharmaceutical companies to subsidize the costs of medications for lower income patients. Even fewer adults (20%) are aware of Together Rx, a drug discount card for lower income people offered by a coalition of pharmaceutical companies. These are some of the results of a Harris Interactive(R) poll of 2,441 U.S. adults conducted online between January 18 and 20, 2005 for the Wall Street Journal Online's Health Industry Edition. Despite low awareness levels of discount drug programs for those with lower incomes, nearly one quarter (24%) of adults aged 18 to 64 are interested in or have already signed up for a drug discount card. Response to discount drug programs for seniors has been somewhat similar with 26 percent of adults aged 65 and over being interested in or having already signed up for this benefit. "While awareness of discount drug programs isn't necessarily widespread among the American public, there is some good news for the Centers for Medicare and Medicaid and the pharmaceutical industry these days," says Katherine Binns, senior vice president of Health Care Research for Harris Interactive. "The majority of respondents who have signed up for prescription drug discount cards, including Medicare discount cards and the programs offered by pharmaceutical companies, are satisfied with their experience using these cards." Specifically, of those respondents who have signed up for drug discount cards, 73 percent aged 18 to 64 and 66 percent aged 65 and over report satisfaction with their experience using their card. However, most respondents aged 65 and over who reported dissatisfaction, said they were "very dissatisfied" (23%) rather than only "somewhat dissatisfied" (3%) with their experience -- of possible concern to the card providers. TABLE 1 PUBLIC AWARENESS OF PRESCRIPTION DRUG PROGRAMS "Have you heard about any of the following types of prescription drug programs? Please check all programs that you have heard of." Base: All Adults All Age Adults 18-24 25-29 30-39 40-49 50-64 65+ % % % % % % % Prescription drug discount cards for seniors that cover from many different companies 65 55 61 56 64 71 81 Patient assistance programs offered by a particular pharmaceutical company to subsidize the costs of their medications for lower income patients 32 21 21 23 34 37 52 Together Rx, a drug discount card for lower income people, offered by a coalition of pharmaceutical companies 20 15 19 13 19 23 30 TABLE 2 SENIORS' EXPERIENCE WITH MEDICARE PRESCRIPTION DRUG DISCOUNT CARDS "As of this month, Medicare beneficiaries can use prescription drug discount cards to help reduce their expenses for prescription medications. Which statement below best describes you?" Base: Adults Aged 65 or Older Adults Aged 65+ % Interested in/signed up for a discount card (Net) 26 I have signed up for a drug discount card for seniors 10 I have looked for information about drug discount cards, but I haven't signed up for one 9 I plan to look for information about drug discount cards, but I haven't done it yet 7 No interest in discount cards (Net) 74 I am not interested in a drug discount card 12 I already have prescription drug coverage so I don't need a drug discount card 62 TABLE 3 LOWER INCOME ADULTS' EXPERIENCE WITH DISCOUNT CARDS "Pharmaceutical companies offer drug discount cards for lower income people to help reduce their expenses for prescription medications. Which statement below best describes you personally?" Base: Adults Aged 18-64 Adults Aged 18-64 % Interested in/signed up for a discount card (Net) 24 I have signed up for a drug discount card 2 I have looked for information about drug discount cards, but I haven't signed up for one 3 I plan to look for information about drug discount cards in the future, but I haven't done it yet 9 I am interested in a drug discount card, but I do not meet the qualification criteria 10 No interest / don't need discount cards (Net) 76 I am not interested in a drug discount card 19 I have prescription drug coverage so I don't need a drug discount card 57 TABLE 4 CONSUMER SATISFACTION WITH DRUG DISCOUNT CARDS "Based on your experience to-date, how satisfied are you with your drug discount card?" Base: Have Signed Up for a Drug Discount Card* Adults Adults Aged 18-64* Aged 65+* % % Satisfied (Net) 73 66 Very satisfied 38 39 Somewhat satisfied 35 28 Dissatisfied (Net) 20 26 Somewhat dissatisfied 10 3 Very dissatisfied 10 23 Don't know, haven't used it yet 7 7 Note: Percentages may not add up exactly to 100% due to rounding. * Very small base. J011805 Q705, Q710, Q715, Q720 Downloadable PDFs of Wall Street Journal Online/Harris Interactive Health-Care Polls are posted at http://www.harrisinteractive.com/news/newsletters_wsj.asp. Methodology This poll was conducted online in the U.S. between January 18 and 20, 2005 among a nationwide cross section of 2,441 adults aged 18 and older. Figures for age, sex, race/ethnicity, education, income and region were weighted where necessary to align with population proportions. Propensity score weighting was also used to adjust for respondents' propensity to be online. In theory, with probability samples of this size, one could say with 95 percent certainty that the results have a sampling error of plus or minus 3 percentage points. Sampling errors for the following sub-samples: adults aged 18-64 (2,072), adults aged 65 and older (369), adults aged 18-64 who have signed up for a drug discount card (40) and adults aged 65 and older who have signed up for a drug discount card (35) are higher and vary. Unfortunately, there are several other possible sources of error in polls or surveys that are probably more serious than theoretical calculations of sampling error. This includes refusals to be interviewed (non-response), question wording and question order, and weighting. It is impossible to quantify the errors that may result from these factors. This online sample was not a probability sample. These statements conform to the principles of disclosure of the National Council on Public Polls. About the Survey The Wall Street Journal Online/Harris Interactive Health-Care Poll is an exclusive poll that is published in the award-winning Health Industry Edition of The Wall Street Journal Online at http://www.wsj.com/health. About The Wall Street Journal Online The Wall Street Journal Online at WSJ.com, published by Dow Jones & Company (NYSE: DJ; http://www.dowjones.com), offers authoritative analysis, breaking news and commentary from top industry journalists. Launched in 1996, the Online Journal is the largest paid subscription news site on the Web, with more than 689,000 subscribers world-wide. The Online Journal provides in-depth business news and financial information 24 hours a day, seven days a week, with insight and analysis, including breaking business and technology news and analysis from around the world. It draws on the Dow Jones network of more than 1,500 reporters and editors -- the largest staff of business and financial journalists in the world. For the second consecutive year in 2003, the Online Journal received a WebAward for the "Best Newspaper Web Site" and was also cited by Yahoo! Internet Life magazine as the "Best Business News" site (2002 & 2001). About Dow Jones & Company In addition to The Wall Street Journal and its international and online editions, Dow Jones & Company (NYSE: DJ; http://www.dowjones.com) also publishes Barron's and the Far Eastern Economic Review, Dow Jones Newswires, Dow Jones Indexes and the Ottaway group of community newspapers. Dow Jones is co-owner with Reuters Group of Factiva, with Hearst of SmartMoney and with NBC of the CNBC television operations in Asia and Europe. Dow Jones also provides news content to CNBC and radio stations in the U.S. About Harris Interactive(R) Harris Interactive Inc. (http://www.harrisinteractive.com), the 15th largest and fastest-growing market research firm in the world, is a Rochester, N.Y.-based global research company that blends premier strategic consulting with innovative and efficient methods of investigation, analysis and application. Known for The Harris Poll(R) and for pioneering Internet-based research methods, Harris Interactive conducts proprietary and public research to help its clients achieve clear, material and enduring results. Harris Interactive combines its intellectual capital, databases and technology to advance market leadership through U.S. offices and wholly owned subsidiaries: London-based HI Europe (http://www.hieurope.com), Paris-based Novatris (http://www.novatris.com), Tokyo-based Harris Interactive Japan, through newly acquired WirthlinWorldwide (http://www.wirthlinworldwide.com), a Reston, Virginia-based research and consultancy firm ranked 25th largest in the world, and through an independent global network of affiliate market research companies. EOE M/F/D/V To become a member of the Harris Poll Online(SM) and be invited to participate in future online surveys, visit http://www.harrispollonline.com. Press Contacts: Nicole C. Pyhel The Wall Street Journal Online 609-520-4057 Nancy Wong Harris Interactive 585-214-7316 Kelly Gullo Harris Interactive 585-214-7172 Harris Interactive Inc. 01/05 SOURCE Harris Interactive CONTACT: Nicole C. Pyhel, The Wall Street Journal Online, +1-609-520-4057; Nancy Wong, +1-585-214-7316, or Kelly Gullo, +1-585-214-7172, both of Harris Interactive -0- Jan/28/2005 16:39 GMT
Awareness of Drug Discount Programs for Those with Low Incomes
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