For an Unprecedented Eighth Consecutive Year, IMS is Ranked

 Highest Among IC Test System Suppliers in the VLSI Research 
Annual Customer Satisfaction Survey  
Business Editors  
BEAVERTON, Ore.--(BUSINESS WIRE)--July 10, 2001--   
IMS customer service and support is considered the finest in the  
IC test industry as independently measured by customers  
Integrated Measurement Systems(TM), Inc. (IMS) (Nasdaq:IMSC) a 
recognized leader in engineering validation and virtual test solutions 
for complex integrated circuits (ICs) announced today it has received 
the highest ranking among IC test system suppliers in the Test and 
Material Handling Category of the VLSI Research Annual Customer 
Satisfaction Survey.  
VLSI Research 10 BEST awards are presented annually to a select 
group of suppliers in the semiconductor industry who achieve overall 
excellence in service rankings by their customers.  
"VLSI extends it congratulations to IMS and its people for 
attaining the highest position among IC test system suppliers in the 
10 BEST test & material handling category. This is the eighth time 
they have climbed such a high summit," commented Dan Hutcheson, 
president, VLSI Research Inc. He added further, "It is a singular 
honor, bestowed upon your company by its customers, acknowledging the 
tremendous dedication and commitment you put into supporting all of 
your customers' service needs. VLSI commends you for your 
achievement."  
IMS believes that customer service and satisfaction is key to 
providing its customers with a total buying experience before, during 
and after the purchase of its products. At IMS, helping customers be 
successful with their products so that they can be successful in their 
respective markets is central to the company's corporate mission and 
reflected in its annual outstanding ranking in the 10 BEST Customer 
Satisfaction Survey.  
According to Don Grant, IMS President and Chief Operating Officer, 
"We pride ourselves on our continuing leadership role in customer 
satisfaction as independently measured by the annual VLSI Survey. We 
are elated by the high level of recognition--as evidenced by our 
eighth consecutive first place ranking among IC test suppliers--and 
the confidence our customers place in us year after year. The VLSI 10 
BEST Award validates our total commitment to product quality while 
underscoring the high value customers place on IMS' service support."  
Results of the VLSI Survey Illustrate IMS' Commitment to Product 
Quality, Technology and Service. The VLSI Research Customer 
Satisfaction Survey is not just simply about customer service but 
about the level of technical support and product quality provided. 
This is reflected in IMS' results in the 13 categories surveyed. In 
the IC test only category of Suppliers of Test and Material Handling 
Equipment, IMS received the highest overall rankings for Uptime(8.1), 
Build Quality(8.1), Quality of Results (8.4), Process Support (8) , 
Field Engineering (8.8), Spares Support (8.3), Support After Sales 
(8.7) and Overall Commitment(8.6), IMS shared the highest rankings in 
Software with Teradyne and Product Performance with Agilent 
Technologies. Significantly, IMS received its highest ranking in the 
survey in Field Engineering Support, which underscores the high level 
of training and experience its Application Engineers bring to 
customers using IMS brand products.  


Test and Material Handling 
                                                                  
                              Cost 
                     Overall   of     Up-  Soft- Build  Usable Quality 
                      Rating  Owner- time  ware  Qual  Through-   of   
                              ship              -ity    put    Results 
Karl Suss               8.01   6.8   8.5   7.3   8.7     8.2      8.7  
IMS(a)                  7.94   6.3   8.1   7.2   8.1     7.1      8.4  
Tokyo Seimitsu          7.66   7.6   8.5   7.2   8.1     8.4      8.1  
Agilent Technologies(a) 7.35   6.9   7.8   6.7   7.9     7.5      7.7  
Teradyne(a)             7.34   6.7   7.5   7.2   7.3     7.5      7.8  
Yokogawa Electric Corp. 7.31   7.5   7.7   6.8   7.2     7.9      7.6  
SZ Testsysteme(a)       7.27   6.6   8.0   6.0   7.7     7.7      7.8  
Tokyo Electron Ltd.     7.25   7.2   7.9   6.8   7.5     8.0      7.7  
Multitest Elektronische 7.01   7.1   7.0   6.8   7.1     6.8      7.2  
Advantest(a)            6.97   6.2   7.7   6.6   7.6     7.6      7.6 
       
                                                         Tech-   Over- 
                   Product Process Field  Spares Support nical   all   
                   Perfor- Support Engin-  Sup-   after  Leader- Commit 
                    mance          eering  port   Sales  ship    ment  
Karl Suss              8.4   7.7    7.9    7.3     7.6   8.3     8.2   
IMS(a)                 7.9   8.0    8.8    8.3     8.7   7.6     8.6   
Tokyo Seimitsu         8.0   6.9    7.3    7.3     7.2   7.6     7.3   
Agilent Technologies(a)7.9   7.2    7.3    6.8     6.9   7.7     7.3   
Teradyne(a)            7.7   7.1    7.3    7.1     7.1   7.7     7.5   
Yokogawa Electric Corp.7.4   7.1    7.1    7.4     7.2   7.0     7.1   
SZ Testsysteme(a)      7.4   6.9    7.2    7.8     7.4   7.0     6.9   
Tokyo Electron Ltd.    7.7   6.9    7.1    6.9     6.5   7.2     6.9   
Multitest Elektronische7.1   6.3    7.0    6.9     7.5   7.3     7.3   
Advantest(a)           7.2   6.4    6.7    6.6     6.5   7.1     6.8   

   (a) Indicates IC test system suppliers in the survey.  
The VLSI Research Annual Customer Satisfaction survey is sent out 
to 49,000 customers, in six languages, and is an independent study of 
customers' assessments of the quality of services provided to them 
during the survey year (2000).  
About Integrated Measurement Systems, Inc.  
Integrated Measurement Systems designs and markets a diverse 
product line of engineering validation systems for device debug, 
characterization, failure analysis and yield enhancement of complex, 
high performance memory, logic and mixed-signal integrated circuits 
(ICs) and Systems-on-chip (SoCs) IMS' Virtual Test(TM) Division is the 
preferred supplier of innovative software products that enhance 
design-to-production test productivity during pre-silicon IC 
development.  
For additional IMS company information, see the IMS websites at 
www.ims.com and www.virtualtest.com.  
The IMS logo and Virtual Test are trademarks of Integrated 
Measurement Systems, Inc.  
About VLSI Research  
VLSI Research Inc is considered the leading authority on trends 
and issues in the semiconductor industry. Besides the annual Customer 
Satisfaction Report on Chip Making Equipment, VLSI Research provides 
subscription services for Chip Making Markets and The Industry Pulse. 
VLSI Research Inc, 1754 Technology Drive, Suite 117, San Jose, CA. 
95110, PH: 408/453-8844, FAX: 408/437-0608, Website: 
www.vlsiresearch.com.  
http://www.businesswire.com/cnn/imsc.htm 
 
 
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