Cerberus Rues Chrysler Drain as Nardelli Fails to Arrest Losses
By John Lippert and Mike Ramsey
June 18 (Bloomberg) -- Late last Aug. 5, the Sunday after New
York buyout firm Cerberus Capital Management LP bought Chrysler LLC, the
automaker's public relations team was huddled at headquarters in
Auburn Hills, Michigan. First on the list was rewriting speeches
to introduce the new top brass.
For chief executive officer, they inserted the name of Robert
Nardelli, who'd been a Cerberus consultant since Home Depot Inc.'s
board ousted him as CEO in January.
Next, they deleted Wolfgang Bernhard, who'd also been hired as a
consultant and was slated to become chairman. During his tenure at
Germany's DaimlerChrysler AG, Bernhard, 47, had struggled for four
years as chief operating officer to increase Chrysler's production.
Nardelli, 60, gave his Cerberus bosses a different take on
their $7.4 billion purchase.
The worst U.S. housing crisis since the 1930s was spilling into
car buying. Chrysler, which had survived past struggles thanks to
a 1980 federal loan guarantee and Daimler-Benz AG's $36 billion
purchase in 1998, needed to face reality and forget about making
more cars. The U.S. would be lucky to sell 15.5 million vehicles in
2008, 9 percent fewer than Chrysler's forecast.
Nardelli's bearish assessment helped win him the top job, and
Bernhard quit, according to people familiar with the matter.
Reducing Models
Since then, Nardelli has announced he'll stop selling four of
the carmaker's 25 models: the Chrysler Crossfire, Pacifica and PT
Cruiser convertible and the Dodge Magnum. He's unveiled plans to
slash 12,100 jobs on top of the 13,000 DaimlerChrysler executives
targeted before he arrived.
The cuts, which helped Chrysler match Toyota Motor Corp. in
factory productivity, are further decimating the ranks of the 71,578
employees Chrysler had at the end of 2007. He's also sought
alliances with Nissan Motor Co. and others to infuse Chrysler with
the compact cars it lacks.
``Bob is one of the best and toughest CEOs in the country,
which is exactly what the auto industry needs,'' Cerberus founder
Stephen Feinberg, 48, wrote to investors five months after Nardelli's
appointment. ``We bought the company very cheaply, and we do not
need to be heroes to earn a good return. Reasonable execution should
be enough.''
Even with fewer models, a smaller workforce and Nardelli busy
at the helm, Chrysler is losing ground. The automaker will burn
through $2.5 billion of cash this year, according to a person
familiar with the situation. In May, it slid to fifth place in
U.S. sales, a monthly ranking it has held only twice before. Buyers
shunned the trucks, minivans and sport utility vehicles that make
up 66 percent of Chrysler's U.S. fleet.
Short Timeline
At an average of 22.8 miles per gallon, Chrysler is tied with
Ford Motor Co. for worst fuel economy among the eight major
automakers, according to the U.S. Environmental Protection Agency.
``With the company using this much cash and with high gasoline
prices, Chrysler has months, not years, to establish alliances to
get products it doesn't have,'' says John Casesa, managing partner of
Casesa Shapiro Group, a New York-based consulting firm. ``The
timeline has been shortened dramatically,'' says Casesa, who
predicts Chrysler is unlikely to survive as a free-standing car
company.
Nardelli, who left Home Depot with a $210 million exit
package and a spot on executive compensation research firm Corporate
Library's list of highest-paid chief executives of worst-performing
companies, is banking on an overhaul of the Dodge Ram pickup.
Nardelli and Jim Press, who joined Chrysler from Toyota in September
as co-president of sales, tell Chrysler employees the new Ram is an
essential part of the automaker's revenue plan for 2008.
Overhauled Ram
``It has been made very clear to Mike and me how important
this project is,'' says Scott Kunselman, vice president of truck
projects, referring to chief engineer Michael Cairns. ``Everything
depends on it.''
The new version of Chrysler's most popular vehicle comes with
satellite TV, a carlike ride and a bin in the cargo box for hauling
10 cases of beer. It's set to go on sale in September, not the best
time for a pickup that gets about 15 mpg in city driving and can
cost more than $40,000.
On June 3, General Motors Corp. said it would close four truck
and SUV factories as CEO Rick Wagoner bemoaned gasoline prices that
topped $4 a gallon. The same day, Ford reported that May sales
tumbled 16 percent as consumers steered away from pickups and sport
utilities. Chrysler's May sales skidded 25 percent.
`Month to Month'
``Chrysler is hunkering down,'' says Kimberly Rodriguez, a Grant
Thornton LLP consultant in Southfield, Michigan, who specializes in
reorganizing distressed automakers and their suppliers. She
predicts Nardelli and Feinberg will try to pilot Chrysler as a
smaller company or sell it whole or piecemeal in the next two
years.
``They're just trying to get through month to month without
writing a big check,'' she says.
Nardelli declines to talk about a sale.
``We're focused on running the company,'' he says, seated in
the dome-covered display room in Auburn Hills where executives
approve new designs. ``Strategic decisions will be driven by the
owners, Cerberus.'' Feinberg declined to be interviewed for this
story.
Tim Price, a Cerberus partner, won't discuss the possibility of
additional alliances.
``We believe Chrysler is going to be a successful investment,''
he says. ``Auto sales aren't going down every year forever.''
Credit Crisis
John Snow, 68, the former U.S. Treasury secretary who is Cerberus
chairman, and DaimlerChrysler CEO Dieter Zetsche, 55, announced the
acquisition on May 14, 2007.
For Cerberus, timing hasn't made a Chrysler revival -- or a
Cerberus exit -- easy. Last year, GM alone lost $38.7 billion and
hung on to its crown as the world's biggest car company versus Toyota
by 3,000 vehicles out of 9.4 million.
The credit crisis exploded just as Feinberg was buying the
80.1 percent stake in Chrysler. Price says that as a general rule,
Cerberus doesn't commit more than 5 percent of the capital of any
of its funds to a single investment. It bought Chrysler with co-
investors, whom he declined to identify.
Cerberus also borrowed $7 billion from Bear Stearns Cos.,
Citigroup Inc., Goldman Sachs Group Inc., JPMorgan Chase & Co. and Morgan
Stanley to invest in Chrysler. In turn, the banks planned to sell
most of the debt to reduce their own exposure to Chrysler. They
targeted pension funds, hedge funds and other investors with
collateralized-debt obligations, or bonds derived from pools of
assets including mortgages and bank debt.
Out-of-the-Money
By that time, investors were learning that some AAA-rated CDOs
included mortgages to people with poor credit, helping trigger $335
billion in bank writedowns. The market for CDOs collapsed.
In April, Goldman sold a $500 million block of Chrysler debt
at 63 cents on the dollar, says Robert Schulz, an analyst at New York-
based Standard & Poor's. Goldman spokesman Michael DuVally declined
to comment.
``Everybody considered Cerberus smart money until very
recently, but now they've got some black eyes,'' says Keith Bachman,
a portfolio manager at Aberdeen Asset Management Inc. in Philadelphia.
``Lenders committed to the Chrysler debt when credit markets were in
an absolute bubble, and now they've got to live with it.''
As Bachman sees it, Cerberus's stake in Chrysler is worthless
unless Nardelli can pull off a turnaround.
``I consider Cerberus's equity an out-of-the-money call
option that may or may not achieve value,'' says Bachman,
referring to options that are trading below the price at which they
can be exercised for a profit.
Daily E-mails
Nardelli, who spends most weeknights at the Townsend Hotel in
nearby Birmingham, Michigan, and commutes home to Atlanta on weekends,
gets constant reminders that he's racing the clock at Chrysler.
Every day, he and his top executives receive an e-mail from the
treasurer's office showing how much cash Chrysler has on hand.
The carmaker started 2008 with $9.5 billion, a person
familiar with the situation says. After tapping a $2 billion credit
line from Cerberus and Daimler AG and setting aside $1.6 billion to
repay a loan from the United Auto Workers union for a retiree health
fund, cash will drop to $7.7 billion at the end of 2009, the person
says.
Chrysler needs $2.5 billion-$3 billion to fund its day-to-day
requirements.
Nardelli says the e-mails he got in May showed Chrysler had
more cash than planned. He declined to say how much.
``We would love to have a little bit of wind in the sails
relative to the economy, but it is what it is,'' he says. ``Failure
is not an option.''
Cutting Costs
For now, Nardelli says, Chrysler must make money as a smaller
company. He expects it will lose less this year than the $1.6
billion in 2007, declining to give an estimate.
In one cost-saving move, Nardelli is requiring Chrysler to pay
the lowest global price for every part it buys, regardless of the
location of the supplier's factory, says Tom LaSorda, who runs
engineering, purchasing and manufacturing. In the past, Chrysler
based decisions on prices in North America.
Nardelli wants to slash purchasing costs by 25 percent over
three years. LaSorda declined to say what costs are now.
Nardelli is also limiting new models. In the four years
starting with the 2009 model year, he'll replace 51 percent of
Chrysler's fleet, Merrill Lynch & Co. analyst John Murphy says. That
compares with 72 percent for Honda Motor Co. and 80 percent for
Nissan.
To Murphy, the lack of fresh vehicles signals that Nardelli
may be less concerned about competing in the future than with
gussying up existing lines for sale.
Lagging Pipeline
``Chrysler's product pipeline severely lags the industry,''
Murphy says. ``We believe this is an active decision by new owners
to rationalize the product portfolio in advance of a breakup or sale.''
John Gunning, owner of Manassas Dodge in Manassas, Virginia,
worries about Nardelli's cuts for different reasons.
``You can't, in six months, or a year, or 18 months, change
the product line,'' Gunning says. ``Until we come to grips with
that, we are not going to be a viable company.''
For Nardelli, an auto industry novice, scaling back is a
turnabout from the expansions he directed at General Electric Co. and
Home Depot.
He was born in Old Forge, Pennsylvania, where his father,
Raymond, was a GE engineer and manager. The younger Nardelli worked
at GE from 1971 to 1988 as a manufacturing engineer in the
lighting and transportation units. He returned from 1992 to 2000.
During his final five years, he boosted revenue at the
division that makes power plant turbines to $20 billion from $5
billion, in part by buying 30 companies in 18 months.
Welch's Praise
Former GE CEO Jack Welch, 72, credits Nardelli with spotting
opportunities and jumping on them. Welch says Nardelli tapped the
Czech Republic to cut manufacturing costs.
``Bob Nardelli is the best operational executive I have ever
met,'' says Welch, who retired from GE in 2001 after 41 years,
including 20 as chairman. ``I don't know anybody who could ramp up
production of something like that as fast as he did.''
Even so, the performance wasn't enough to win Nardelli GE's CEO
job. Welch told reporters in 2000 that Jeffrey Immelt won the
succession race because he was eight years younger. Immelt had
also doubled sales at GE Medical Systems in three years.
A week after Nardelli was passed over, Home Depot hired him
to replace CEO Arthur Blank, a co-founder who became co-chairman.
During the next six years, Nardelli more than doubled profit to
$5.84 billion and helped build a home improvement behemoth by
boosting sales to $81.5 billion from $45.7 billion.
He ran all purchasing out of the Atlanta headquarters and linked
all 1,100 stores through a single e-mail system. He tinkered in
smaller ways too -- replacing 157 individual performance review
forms with a single version.
Better Than the Feds
Nardelli was on top of things, says Richard Tripodi, owner of
grout supplier Roanoke Cos. When he arrived at Home Depot, Nardelli
organized a crisis center in Atlanta to deal with natural disasters.
When Hurricane Katrina struck New Orleans in August 2005, Nardelli was
at a banquet with Tripodi and other suppliers in Atlanta. He got
updates on the storm every 15 minutes, says Tripodi, who sat next to
the CEO.
``They were far better prepared than the local governments
and possibly the federal government,'' Tripodi says. Of the eight
Home Depot stores severely damaged by Katrina, six reopened within
a week.
Along the way, Welch says, Nardelli clashed with some of Home
Depot's old guard.
``He was the opposite of the entrepreneurial guys that
started a retail business,'' he says.
Welch, who's been a consultant, author and teacher since his
retirement, says he's stayed in touch with Nardelli socially. He
was not a consultant for Home Depot.
Chicken Suit
One of Nardelli's biggest obsessions was costs. He reduced
full-time employees in Home Depot's workforce to 63 percent from 74
percent in his first two years, according to SEC filings. He added
part-timers who drew less in benefits. Then he pushed store managers
to increase sales and reduce inventories, even though they had fewer
experienced workers, says Richard Ferlauto, director of pension and
benefit policy for the American Federation of State, County and Municipal
Employees.
``He certainly ran a command-and-control model, and that
model was not that of the founders,'' says Ferlauto, who oversees
the AFSCME pension fund, which owns 3 percent of Home Depot shares.
Unrest bubbled over in May 2006. A protester in a chicken suit
marched outside Home Depot's shareholder meeting in Wilmington,
Delaware. Inside, shareholders slammed directors for approving
Nardelli's pay, which included a $2.2 million salary, a $7 million
bonus and $3.5 million in additional compensation, according to SEC
filings.
Shareholders Gripe
Nardelli stood on a stage between two large digital clocks
that timed shareholders' comments. After one minute, the microphones
cut off.
Shareholders had further reasons to gripe after Nardelli's
departure. During his tenure, Home Depot stock fell 7.9 percent to
$40.16 compared with a 3 percent rise in the S&P 500 Index.
In January 2007, Nardelli walked away with a package valued
at $210 million. Of this amount, $20 million was a cash severance,
according to SEC filings.
Most of the rest was in stock options that Nardelli hasn't
exercised because the share price is too low. He can cash in 3.5
million options at $40.75 and 1 million at $36.20, according to
the filing. After he left, shares fell 33 percent to $26.87 on June
17.
Nardelli declines to talk about most aspects of his Home Depot
tenure. Of his exit pay, he'll say only that he's received
significantly less than $210 million.
``The lesson learned: It's hard to get a stock up when you
come with a 50 P/E,'' referring to the price-earnings ratio of Home
Depot in 2000.
At the time, competitor Lowe's Cos. had a P/E of 24.8.
Office of Chairman
At Chrysler, Nardelli doesn't have to worry about stock prices,
investors or angry mobs at public meetings. He shares power in a so-
called office of the chairman with LaSorda, 53, who was Chrysler's
CEO under Daimler, and Press, 61, who was a senior managing director
of Toyota. Nardelli won't do media interviews unless LaSorda and
Press are there too.
He's not afraid to play hardball with suppliers. On Feb. 1,
Nardelli tried to seize machines and tools from Plastech Engineered
Products Inc., a closely held auto parts maker. Plastech sparked the
dispute by requesting financial assistance from Chrysler for the
third time in a year. It then thwarted Nardelli by filing for
Chapter 11 and getting court permission to keep the tools until a
bankruptcy auction on June 16. At the auction, Plastech asked the
judge for approval to sell its two largest businesses to Johnson
Controls Inc. and Magna International Inc.
Before that, Nardelli was forced to join Ford and GM in an
$87 million loan to keep the supplier operating.
Fewer, Stronger
Billionaire Wilbur Ross, whose International Automotive
Components Group supplies Chrysler with plastic parts such as
instrument panels, applauds Nardelli's stand as a sign Detroit
automakers are breaking with their tradition of propping up weak
suppliers to ensure multiple competitive bids. Toyota and Home
Depot want fewer but stronger suppliers, he says.
``When did you hear of key suppliers at Home Depot going
bankrupt?'' Ross asks. ``You didn't.''
Press is trying to shake up Chrysler by emulating Toyota's
policy of building only the cars that dealers order. To do that, he
has to scrap Detroit's habit of setting production schedules to meet
market forecasts and then discounting unwanted cars or selling them
at a loss to rental companies.
Most of Chrysler's recent sales decline has come from its
decision to deliberately cut back on such low-margin sales, Press
says.
Consumer Reports
Nardelli also reduced the number of dealers, leaving 3,488 at
the end of May compared with 3,625 at the end of last year. He cut
vehicles in transit or sitting on lots from 647,000 in June 2006
to 412,009 at the end of May. This drop saves dealers $1.2 million
a day in interest charges, Press says.
For all of his cash-saving ideas, Nardelli faces a long list
of ills. Some, like poor quality, have plagued Chrysler for
decades.
For 2008, only 2 of 21 Chrysler vehicles are among Consumer
Reports' recommended models: the Dodge Charger and Chrysler 300C.
That compares with 17 of 21 for Toyota and 5 of 8 for Hyundai Motor
Co.
Other woes, like a lack of overseas sales, stem from the
breakup with Daimler.
Without its German parent, Chrysler sells 22 percent of its
vehicles outside the U.S., mostly in Canada and Mexico, compared
with 59 percent for GM.
``When you go through a divorce, somebody gets the house and
somebody doesn't,'' Nardelli says.
The company also lags behind rivals in technology to meet
mandates for fuel economy and emissions.
`Cherry-Pick'
Since 1997, Toyota has sold 1 million gas-electric Prius
hybrids. Chrysler's first hybrid trucks go on sale in September
with an electric drive system co-developed with GM. Chrysler won't
start selling a hybrid car for at least three years. To conserve
cash, the company plans to rely on alliances, LaSorda says.
``We can cherry-pick the technology,'' he says.
By the end of this year, Nardelli wants to sell a subcompact
car in South America that's designed by Wuhu, China-based Chery
Automobile Co. He intends to build minivans for Volkswagen AG this year
and pickups for Nissan in 2011. He also plans to sell compact cars
built by Nissan in the U.S. in 2010.
Jerome York, 70, remembers a similar alliance with Mitsubishi
Motors Corp. when he was Chrysler's chief financial officer from 1990 to
1993. Chrysler earned a gross profit of about $1,000 for each
Mitsubishi vehicle compared with $3,000 or more for its own
vehicles. As a result, Chrysler officials were more likely to give
rebates on their cars than to Mitsubishi's, he says.
``The long-term history of these alliances, in many cases, is
not good,'' says York, who's advising billionaire Kirk Kerkorian on
his effort to take a 5.5 percent stake in Ford.
Ram's Importance
For Nardelli, who unveiled the Challenger sport sedan and Journey
SUV this year, the Ram pickup is his most important vehicle
introduction.
The most powerful model will come with a 5.7-liter engine
that, after acceleration, shuts off half of its eight cylinders.
That helps boost gas mileage as much as 20 percent over the
previous version, chief engineer Cairns says.
To relieve customer anxiety about fuel prices, Chrysler may
extend a program to reimburse customers for three years whenever
gasoline costs more than $2.99 a gallon.
Nardelli has been all over the truck, test-driving it three
times and sounding off in half a dozen executive reviews. He
warned engineers that there was too much vibration when the engine
shifted to four cylinders at high speed, Cairns says. Nardelli also
balked at a clay-brown color for the seats.
``What the hell color is that?'' Cairns remembers him asking.
``It looks like a turd.''
Switching Color
Cairns got similar -- though less graphic -- feedback from
dealers and decided two weeks after Nardelli's comment to switch to
a traditional beige.
``When the CEO points something out, things happen much
faster,'' he says.
Six months after the new Ram goes on sale, Nardelli will have
enough data to see whether it's a hit. Until then, the cash clock is
ticking.
As he trims models, cuts workers and seeks alliances in yet
another turnaround effort at Chrysler, Nardelli's ultimate success
might come in proving that what had looked like a savvy investment
won't leave Cerberus in the breakdown lane.
For related news:
To contact the reporters on this story:
John Lippert at jlippert@bloomberg.net.
Michael Ramsey at
Last Updated: June 18, 2008 00:01 EDT